The formation of Al Mulla & Behbehani Motor Company (MBMC) in 2006 created a new benchmark in Kuwait’s automotive industry for the sales, service and parts supply of Chrysler, Jeep, Dodge and Ram vehicles. Pooling the wealth of experience that comes from Al Mulla’s 60-year association with Chrysler, Dodge and Ram plus Behbehani’s 20-year relationship with Jeep proved to be a shrewd move, and MBMC has never looked back since.
Today, we continue to go from strength to strength as we build on our foundation of over 65 years commitment to customer care. The delivery of world-class sales and service excellence - adding value to customer relationships - continues to be a central pillar of our long-term objectives. This passion runs throughout the company and we continue to work hard to instil the mindset that the customer is king to every one of our employees.
We also continue to invest heavily in our facilities to further enhance customer service - the latest example of this is our state-of-the-art Chrysler, Dodge, Jeep and Ram 3S (sales/service/spare parts) facility - strategically located in Al-Rai on the 4th Ring Road. It covers a total area of 7,600sqm, has 52 working bays and 101 customer parking bays - it’s also the first facility in the region to have a dedicated display area for the SRT® brand.
Combined with our Mopar ExpressLane service facility and our 3 other after-sales outlets covering Kuwait, it is a clear demonstration of our commitment to develop our operations across Kuwait and deliver the highest possible levels of customer service right through from the initial purchase to after-sales support. For even greater customer convenience, we also recently introduced extended service timings, from 7:30am to 9:00pm Saturday to Thursday and 3:00pm to 9:00pm on Friday.
Customers are assured total peace of mind that their vehicles are receiving total quality service - MBMC’s expert Mopar® technicians use the latest high-tech diagnostic equipment and authentic Mopar® parts, which are unique in that they are engineered and tested with the same teams that create factory-authorised vehicle specifications for Chrysler, Dodge, Jeep® and Ram vehicles. A direct connection that no other aftermarket parts company can provide.
Our reputation for exceptionally high levels of specification, our commitment to the highest build quality, consistently strong residual values and our determination to deliver exceptional customer service means we’re constantly developing and expanding our delivery of promises to our customers.